Update: The issue has been fixed. You should now receive ranks automatically for all future purchases.
Just a quick announcement to inform players that Buycraft has been having severe issues on their back end for a few days and we do not currently have any time estimation for when it will be fixed. This means that if you purchase a rank and do not receive it you will need to PM me and I will adjust it for you manually. I apologize for this inconvenience but there isn't much we can do on our end besides wait for Buycraft to fix their problems.